Last updated: June 2024.

This privacy policy applies to the present website www.palaciosolecio.com

Please read it carefully. It contains important information about the processing of your personal data and the rights granted to you by current regulations on this matter.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or jurisprudential changes. If you have any questions or need any clarification regarding our privacy policy or your rights, you can contact us through the channels indicated below.

You declare that the data you provide to us now or in the future are correct and truthful and you agree to inform us of any changes to them. If you provide personal data of third parties, you agree to obtain prior consent from the affected parties and inform them about the content of this policy.

Generally, the fields in our forms that are marked as mandatory must be completed in order to process your requests.

1. Who is responsible for processing your data?

The data controller for personal data collected on this website is ASG PROYECTOS HOTELEROS MALAGA OPCO 1 S.L.U (hereinafter the HOTEL) with address at Calle Granada 61, 29015 Málaga, Spain; email: info@palaciosolecio.com; Tel: +34 952 222 000

Additionally, we inform you that the entity responsible for managing the HOTEL is MARUGAL HOTEL MANAGEMENT S.L. (hereinafter MARUGAL) with address at carrer de Sant Feliu 17A, 2º 1ª, 07012 Palma (Illes Balears); Email: info@marugal.com; Tel: +34 971 722 352. Detailed information on personal data protection can be found at www.marugal.com

2. What will we use your data for?

2.1. Managing the relationship with clients and users:
We process the data that our clients and users provide in their inquiries and reservation forms to address their requests, manage their reservations, and provide related services. The categories of data we process for these purposes are as follows:

– Identification data (name, surname, and DNI/passport) and contact information (address, email, and telephone) of the reservation holder.
– Reservation data (dates of stay, number, and age of guests, and services included in the reservation). Data from transactions carried out on the website will also be processed for accounting and administrative management purposes and to comply with our legal obligations in accounting and taxation.

These processes are necessary for the execution of the contract or for the application of pre-contractual measures at the request of the interested parties.

2.2. Statistical and quality management purposes:
To evaluate and manage the quality of our services and products, we compile statistics from aggregated data obtained from web navigation data (e.g., IP address, weblogs, pages visited, or actions taken on the website). For more information, see our cookie policy.

These processes are based on our legitimate interest in evaluating and managing the quality of our services and products. For the balancing of this interest against your rights and freedoms, it has been determined that the processing has a limited impact on the privacy of the interested parties, corresponds to their reasonable expectations, and does not pose significant threats.

2.3. Sending commercial communications and managing distribution lists:
We process the identifying and contact data provided by our clients and individuals who subscribe to our distribution lists to send them communications regarding our products and services.

These processes are based on the consent requested. Not providing or withdrawing consent does not condition the execution of the order or the provision of the contracted services.

You can request to unsubscribe from commercial purposes at any time by clicking the link provided for this purpose in our communications or by sending an email to info@palaciosolecio.com

If consented, your data will be communicated to MARUGAL to send you commercial information and offers about unique hotels and premium tourist services managed by them. For more information, visit www.marugal.com

3. How long will we retain your data?

Generally, we retain your data for the duration of the relationship you maintain with us and, in any case, for the periods stipulated in the applicable legal provisions, such as in accounting and taxation, and for the time necessary to address possible liabilities arising from processing. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected. Data processed for commercial purposes will remain valid until you request their deletion.

4. To whom can we communicate your data?

Your data will only be communicated to third parties by legal obligation, with your consent, or when your request implies such communication.

We also inform you that if you have consented, your data will be communicated to MARUGAL for marketing purposes as stated in the section “Sending commercial communications and managing distribution lists” within the section “What will we use your data for?”.

5. What are your rights?

You have the right to obtain confirmation as to whether we are processing your personal data and, if so, to access them. You may also request that your data be rectified if they are inaccurate or completed if they are incomplete, and request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data. In such cases, we will only process the affected data for the formulation, exercise, or defense of claims or for the protection of the rights of others. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In such cases, we will stop processing the data except for compelling legitimate reasons that prevail over your interests, rights, and freedoms, or for the formulation, exercise, or defense of claims. Additionally, under certain conditions, you may request the portability of your data to be transmitted to another data controller.

You can revoke the consent you have given for certain purposes without affecting the legality of the processing based on consent prior to its withdrawal and file a complaint with the Spanish Data Protection Agency.

To unsubscribe from commercial purposes, you can send an email to the following email address: info@palaciosolecio.com

To exercise your rights, you must send us a request accompanied by a copy of your national identity document or another valid document that identifies you, by postal mail or electronic mail, to the addresses indicated in the section “Who is responsible for processing your data?”

You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at http://www.aepd.es